Reply to: tickets(321184)
Replies for tickets on suppota
Hi Taryn,
Just to ensure that we are on the same page, please send in a screenshot showing the space you want to remove and direct link to where you have the events list
I have made some changes
see video below so you can tweak my changes at your leasuire
https://vimeo.com/846852719
or if I missed the mark let me know what you mean as I was a little confused
Duplicate ticket #321171
Hi, I removed the “/” and then page is running – but I do not know if that will solve anything or just create more problems.
Thanks for prompt response.
I didn’t downgrade it yet, as the main users are using L1.
here is:
U$er : eventon
Pa$$ word: EventON
https://www.hussain-in-lab.com/wp-login.php
Hello,
Please send us wp-admin access to your site as a private message for us to further assist your situation.
As a temporary solution, you can downgrade to 4.3.5:
https://helpdeskx.s3.amazonaws.com/wp-content/uploads/2023/06/12031951/eventON4.3.5.zip
Since it works on our test server, we need to test what’s causing this on yours. Could you create a staging copy of the website with installed 4.4.2? Or 4.3.5 version works for you?
Do you need our help with this ticket? Or can I close it?