Hope downloading the new version resolved the issue 🙂
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Replies for tickets on suppota
Reply to: tickets(320264)
Hi there John yes the discount is only for the first year. At the moment our store does not support discounts on renewals. However you can use the coupon code to purchase new addons with the same discount rate.
I am really sorry john I know this is not what you want to hear. This is something we are hoping to add in the future to our store 🙂
Reply to: tickets(318879)
We had people reporting the organizer image at 50% was cutting off stuff so we tried making it full width. with new version 4.4.1 you can use below styles to get the organizer image next to details.
.evo_tax_intro_details{display:flex}
.evo_tax_intro_details .evo_tax_img{padding-right:20px}
And in new version 4.4.1 the countdown timer works in lightbox window.
Reply to: tickets(320010)
Thank you. fixed.
Reply to: tickets(320183)
Yes, thank you. I will have to purchase the event-lists-extended/ addon and hope it works.
Reply to: tickets(320171)
This email comes from WooCommerce. Please follow this guide:
https://woocommerce.com/document/woocommerce-email-customizer/
Reply to: tickets(320183)
Please make sure to use add_eventon_el and not add_eventon_list as the last one is basic Event Lists.
Reply to: tickets(320183)
Events from different months in one row by 4 with similar design as on the image:
https://dev.myeventon.com/test-11/
Seems to be exactly what you need. Could you let me know?
Reply to: tickets(318879)

Unfortunately, this did not have the expected effect. on the left side of the graphic that I send, I showed what I got after pasting the code.
is there a chance to ask for a code that will make the countdown timer work? because version 4.3.5 does not work, and I do not want to install a new version …
Reply to: tickets(320247)
Hello,
Please send us wp-admin access to your site as a private message for us to further assist your situation.
Did you customize any email templates? For example, with this:
https://docs.myeventon.com/documentations/customize-ticket-email-template/