Archives: Replies

Hi Artem,

I updated the plugin on the site. Now working fine. Thank you Artem.

 

But for some reason the featured event details are showing on the mobile version, but the regular event details are not.

On the desktop version no event details are showing.

WTH?

Actually this is now costing me a lot of money.

If people can’t see the details of the events they can’t click the ticket link and we lose money.

I’m trying to find the way to get the event details back on the page. How is that done????

Hello, can I get some help here to sort out

1. The 4.4 update

2. the details on the event cards

Thank you so much (this is already 5 days of problems ++)

Hello,

Please add this CSS code to EventON > Styles (If you don’t see any change, EventON > Scripts & Styling > turn off Write dynamic styles to header > save settings > turn on Write dynamic styles to header):

.eventon_events_list .eventon_list_event .evoet_cx .evcal_time.evo_tz_time { font-size: 18px; } .eventon_events_list .eventon_list_event .evoet_cx .evcal_time.evo_tz_time .fa { font-size: 18px; }

Please try updating to RSS Feed 1.1.5.

To update eventon addons: You can download latest eventon addons from myeventon > my account. Then you can go to your website, deactivate old addon and install new one and activate then delete the old addon. This link will further explain the process. Also you can follow us on twitter to get real-time announcements on updates!

Hello,

Please send us wp-admin access to your site as a private message for us to further assist your situation.

Hello,

Please downgrade to 4.3.5 as a temporary solution: 

https://helpdeskx.s3.amazonaws.com/wp-content/uploads/2023/06/12031951/eventON4.3.5.zip

But before that please try installing https://wordpress.org/plugins/health-check/ and enable Troubleshooting Mode. Not sure why, but I cannot install any plugins.

Hello,

Your calendar is in Widget. Please try putting it into a regular Text Element.

…override the color of the events…

Override with Event Type’s color?

…override any event-specific colors globally…

There is only one event specific color – Event Color. You can use when importing with CSV Import:

color – Hex color for the event without # sign

Hello,

Could you send us screenshots of issues? Seems to be working correctly:

We need more info.