Archives: Replies

Seems to be working fine:

https://holotropicbohemia.eu/test/

Could you check and let me know?

This ticket is private now.

Could you make sure that your subscription is renewed and active?

Hello,

Only from the back-end, I am afraid. However please create a new ticket and select Feature Request as category so others can vote on your idea and get it moved into development faster.

Hello,

I cannot login because of

VERIFICATION REQUIRED: Additional verification is required for login. Please check the email address associated with the account for a verification link.

Could you check?

Please also update EventON to 4.4.

To update eventon to latest version: If you are unable to do autoupdate, you can go to codecanyon your account > download and get the latest eventon version as zip file. Then you can go to your website > make sure “Delete eventon settings & data when EventON is uninstalled” is Deslected from eventon settings, delete old eventon, install new one and activate. This link will further explain the process it. Also you can follow us on twitter to get real-time announcements on updates!

Ashan,

I cannot load Edit Event page on Safari.

The same with dev2:

Strange thing is that I cannot load Edit Event page at all.

I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Could you also send us a screenshot of the issue, just in case?

Please replace the first entry with

https://*.spontis.de/*

Could you go to https://rollerstop.co.uk/wp-admin/edit.php?post_type=evo-tix and delete tickets from there as well?

Just select and use Bulk Actions.

The same with Tickets add-on. The latest version is 2.1.

To update eventon addons: You can download latest eventon addons from myeventon > my account. Then you can go to your website, deactivate old addon and install new one and activate then delete the old addon. This link will further explain the process. Also you can follow us on twitter to get real-time announcements on updates!

Hello,

Could you make sure that you are using the latest version of EventON – 4.4?

To update eventon to latest version: If you are unable to do autoupdate, you can go to codecanyon your account > download and get the latest eventon version as zip file. Then you can go to your website > make sure “Delete eventon settings & data when EventON is uninstalled” is Deslected from eventon settings, delete old eventon, install new one and activate. This link will further explain the process it. Also you can follow us on twitter to get real-time announcements on updates!