Reply to: tickets(317492)

I saw that but we don’t want to transfer licenses we are already paying for it. It just has the wrong email.

Reply to: tickets(317036)

Hello, thx for your help. Nothing changed. Past Event (2023/05/26) is still missing, see screenshot. Would be grateful for your help.

 

Best regards and thx , Josephine

Reply to: tickets(317481)

Server’s timezone is New York (-4) and EventON’s -7.

Could you go to https://soobahkdo.us/calendar/wp-admin/admin.php?page=eventon#evcal_001b and enable Use UTC offset time globally on calendars?

Please also note that in the shortcode on this page you put fixed_month=”04″:

https://soobahkdo.us/calendar/wp-admin/post.php?post=5018&action=elementor

Try removing it.

Reply to: tickets(317191)

I was able to login. But I cannot install the plugin that allows you to edit WP_DEBUG options.

Please send us FTP access to your site as a private message, so we can perform several tests from our end and resolve your issue fast!

Reply to: tickets(317030)

We will fix this in the next version. Just a temporary solution for now.

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!

Reply to: tickets(317511)

Hello,

Please apply this patch:

https://helpdeskx.s3.amazonaws.com/wp-content/uploads/2023/04/21121551/Screen-Shot-2023-04-21-at-12.15.26-PM.png

We can do this for you if you send us FTP access to the server as a private message.

Reply to: tickets(317030)

Thank you that did the trick. Just wondering if there’s an alternative if we eventually need the id for styling?

Have a nice day

Reply to: tickets(317528)

Hello,

The only option that is available is Edit Event > Tickets > Emailing:

However please create a new ticket and select Feature Request as category so others can vote on your idea and get it moved into development faster.