I saw that but we don’t want to transfer licenses we are already paying for it. It just has the wrong email.
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Replies for tickets on suppota
Reply to: tickets(317036)

Hello, thx for your help. Nothing changed. Past Event (2023/05/26) is still missing, see screenshot. Would be grateful for your help.
Best regards and thx , Josephine
Reply to: tickets(317481)
Server’s timezone is New York (-4) and EventON’s -7.
Could you go to https://soobahkdo.us/calendar/wp-admin/admin.php?page=eventon#evcal_001b and enable Use UTC offset time globally on calendars?
Please also note that in the shortcode on this page you put fixed_month=”04″:
https://soobahkdo.us/calendar/wp-admin/post.php?post=5018&action=elementor
Try removing it.
Reply to: tickets(317191)
I was able to login. But I cannot install the plugin that allows you to edit WP_DEBUG options.
Please send us FTP access to your site as a private message, so we can perform several tests from our end and resolve your issue fast!
Reply to: tickets(317252)
Could you enable the option, so we can take a look at the issue?
Reply to: tickets(317030)
We will fix this in the next version. Just a temporary solution for now.
We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.
If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!
Reply to: tickets(317511)
Hello,
Please apply this patch:
https://helpdeskx.s3.amazonaws.com/wp-content/uploads/2023/04/21121551/Screen-Shot-2023-04-21-at-12.15.26-PM.png
We can do this for you if you send us FTP access to the server as a private message.
Reply to: tickets(317030)
Thank you that did the trick. Just wondering if there’s an alternative if we eventually need the id for styling?
Have a nice day
Reply to: tickets(317528)
Reply to: tickets(317530)
Hello,
Closed as duplicate.
