Thank you! can we do a screenshare of how your creating the event and getting the event notification sent, everybody in our office has tried to reproduce your steps and gotten no result in receiving the event notification if all possible can you walk use through what you are doing to have the event notification sent thank you!
Archives: Replies
Replies for tickets on suppota
Reply to: tickets(317958)

here is one screenshoot
Reply to: tickets(316530)
No updates on this one, I am afraid. I am going to contact Ashan again about this one. Sorry for the delay.
Reply to: tickets(316639)
Reply to: tickets(317805)
Ashan,
Event API add-on can be found here:
The page with the code:
https://staging2.tipcolorado.org/test/
Tried both from customer’s website as well as dev2, got this error:
Reply to: tickets(317805)
Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.
Reply to: tickets(317481)
Reply to: tickets(317815)
Okay not a problem! We have resolved the issue. I will go ahead and close this ticket!
Thanks 🙂
Reply to: tickets(317921)
Hello,
You can use Custom Meta fields:
https://docs.myeventon.com/documentations/setup-use-custom-meta-fields-events/
Or add it through the code:
https://docs.myeventon.com/documentations/show-additional-custom-data-eventcard/
Reply to: tickets(317586)
Could you update EventON to 4.4?
To update eventon to latest version: If you are unable to do autoupdate, you can go to codecanyon your account > download and get the latest eventon version as zip file. Then you can go to your website > make sure “Delete eventon settings & data when EventON is uninstalled” is Deslected from eventon settings, delete old eventon, install new one and activate. This link will further explain the process it. Also you can follow us on twitter to get real-time announcements on updates!
So if Ashan has a fix for you, you can apply it.


