Archives: Replies

Hi, the add on is updated to the latest version. My event is this Sunday and my guests can’t register themselves and I can’t download attendance list as usual.

Could you please just login my account and see what happens ?

Hi Dev. We have one type of ticket, but 2 different ways to pay. One is a deposit and the other the full amount, so whichever ticket is purchased comes off the total amount. I don’t need each variation displayed, just the total number of tickets left and when they are sold out. Does that make sense? Thank you

Ashan,

The same on dev2:

https://dev2.myeventon.com/events/testimage/

I enabled ”Show remaining tickets (Only for Woocommerce simple tickets)”, but it’s showing the number:

Hello,

Thank you for your messages!

I am going to escalate this ticket to development to help in here. Please allow us some time to address this, and we truly appreciate your patience. Thank you for being a valued EventON customer!

Additionally, if your site has any IP blocking or security restrictions in place, kindly disable them temporarily to facilitate our support process.

I am sorry, but I believe that I misread your previous messages about the issue with Location/Organizer and what you are trying to do.

This code will show Location/Organizer forms within the submission form.

Please add this CSS code to EventON > Styles (If you don’t see any change, EventON > Scripts & Styling > turn off Write dynamic styles to header > save settings > turn on Write dynamic styles to header).

You can also add this code to wp-admin > Appearance > Customize > Additional CSS.

.evoau_new_location_fields { display: block !important; } button.evoau_term_trig.evoaunew { display: none !important; } .organizerSelect .enterownrow { display: block !important; }

and we cannot force it to be compulsory for submission – can it not just be part of the regular form? and made compulsory for successful submission? 

Thank you for your great suggestion, at the moment it is not supported. However please create a new ticket and select Feature Request as category so others can vote on your idea and get it moved into development faster.

Please send us wp-admin access to your site from ”Access Info” box on right side menu, to further assist your situation.

I added more code, could you check?

Not sure how to remove the duplicated menu, I am afraid. I don’t think why it doubles in the first place.

Ashan,

When you select ”Image uploader method: WordPress Media Uploader” it doesn’t show Media Uploader when you not logged-in:

https://dev2.myeventon.com/test-144/

The second more important is can you control after submit an event. It does not have a way to return back to enter another event.

Can this be added?

Hello,

I am sorry, the access information you have provided did not work for us. Please check them and post the correct login information as a private message, thank you!

It seems that when you not logged-in, it shows a file input instead of Media Uploader. I am going to escalate this ticket to development to help in here. Please allow us some time to address this, and we truly appreciate your patience. Thank you for being a valued EventON customer!

it does not create a Google map even if I check in the settings to as default

Do you mean when you add a new location through Action User’s Submission Form?

The second more important is can you control after submit an event. It does not have a way to return back to enter another event.

We are going to check if this can be added in the next version.

Ashan,

Please check:

Reply to: 402153

For me it’s loading completely fine. Could you check on your side?