Reply to: tickets(316744)

Hello,

Unfortunately, I don’t think that downgrading will help in your case. Have you tried my suggestion from your previous ticket?

Reply to: tickets(316502)

Unfortunately, we unable to help with customizations like 1 and 2 since it’s against CodeCanyon’s Support Policy.

Reply to: tickets(316678)

Ashan,

There is an issue with greek letters.

Go to https://dev2.myeventon.com/wp-admin/admin.php?page=eventon and try to export.

This event https://dev2.myeventon.com/wp-admin/post.php?post=40463&action=edit will not be included in the file.

Reply to: tickets(316678)

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Meanwhile, please try this plugin instead:

https://wordpress.org/plugins/wp-import-export-lite/

Reply to: tickets(316285)

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!

Reply to: tickets(316694)

On your installation I can only find EventON Lite:

Could you install the full version and also activate it, so we can see it in our system? Thank you!

Reply to: tickets(316694)

I believe there is a communication breakdown with the word “skin” we don’t use that terminology so perhaps  if you could explain the issue a little better

if you want to show all events from all months on page load you want to use the events list shortcode and not the main calendar  see video below

https://vimeo.com/831817916

possibly try this shortcode

[add_eventon_list number_of_months=”12″ tiles=”yes” tile_count=”3″ tile_bg=”1″ hide_empty_months=”yes” show_year=”yes”]

this shortcode is set to show all of 2023

[add_eventon_list number_of_months=”12″ fixed_month=”01″ fixed_year=”2023″ hide_empty_months=”yes” tiles=”yes” tile_count=”3″ tile_bg=”1″]

when using fixed year you also have to set fixed month

Reply to: tickets(316285)

Good morning
I have changed a payment method for subscription number #136114, now I want to delete this payment : “method MasterCard ending in 9980”, please tell me how i can to do. Could you do it?