Reply to: tickets(315839)

When I disable EventON > Single Event > Stop using eventON single event template for single event pages, it works correctly:

Could you check your custom Single Event Page template for any issues?

Reply to: tickets(315972)

Hello,

Please follow this guide:

https://docs.myeventon.com/documentations/hook-eventtop/

Instead of <span> add a regular <a> link.

Reply to: tickets(315759)

Reset Permalinks button redirects you to wp-admin > Settings > Permalinks where you can re-save them.

Reply to: tickets(315973)

Ashan,

In Troubleshoot Mode with or without lang=”L1″ and added wpml_l1= “cs” wpml_l2=”en” it doesn’t who any events with added event_type=”93,”:

Events are there in both languages:

https://www.cirkusbase.cz/wp-admin/edit.php?event_type=chomutov&post_type=ajde_events

The mode can be enabled from here:

https://www.cirkusbase.cz/wp-admin/site-health.php?tab=troubleshoot

Reply to: tickets(315973)

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Reply to: tickets(315759)

Thank you!

 

Is this the same as the button “reset permalinks” or is this directly in the specific single event?

Reply to: tickets(310682)

Unfortunately, no updates on this one. We are working on a new big update that will available soon. Ashan will reply ASAP.

Reply to: tickets(314863)

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!