Archives: Replies

Hi Ashan,

You are very welcome – thank you for the fix, its much appreciated!  I can confirm that it all works correctly now

Thank you

Phil

Ok. I can do that, but it’s not showing me a plugin update for EventOn. It should show up even if the plugin is deactivated.

Thanks!

Can you please help us get a fix for this plugin? Whenever somebody tries to click on the event, it does not expand to show the event details in a regular browser. However, if you visit the page in an incognito browser session, then it works just fine. 

We are sorry for the delay. Ashan will check this ASAP.

It seems that your user role doesn’t have any access to Media:

Could you check capabilities list and make sure that the user role can see images in Media?

Hello,

What’s your current shortcode?

Please send us wp-admin access to your site from “Access Info” box on right side menu, to further assist your situation.

Hello Jarrow Hall,

Please create a new ticket with included login info, so we can apply the patch to the code.

Hello Laura Hannema,

Could you create a new ticket with included login info, so we can apply the patch?

Hello,

Here is a patch fix that will fix it. Remove the “return;” value in the code.

Ashan,

The same on dev2 with customer’s shortcode:

https://dev2.myeventon.com/test-74/

Please find “December” event on 01-04 of December.

I believe that there is an issue with Event Lists: Ext, however no issues with basic Event Lists:

https://dev2.myeventon.com/test-72/