Reply to: tickets(314251)

Hello,

Please follow the instructions in this documentation to activate debug in your site to see any PHP errors recorded that can provide insight on to whats going on. Please reply with a link to debug.log file. If you are not able to do this please send us FTP access to your site so we can do this for you.

Reply to: tickets(313943)

Is this event English or Czech?

https://www.cirkusbase.cz/events/cirko-hopley-teacrobat-cz/

Please note that since you are using WPML, make sure to follow this guide:

https://docs.myeventon.com/documentations/wpml-eventon-front-end/

Take a look at this test page with the correct WPML shortcode:

https://www.cirkusbase.cz/wp-admin/post.php?post=9474&action=edit&lang=cs

+ i am not sure, why is here LEARN MORE, if there should me TICKETS:

Fixing WPML, should fix this.

Reply to: tickets(313942)

Please take a look at this:

https://reikidome.com/events/progress-test/

it shows how many days left till a class starts,

Are you sure you are referring to Progress bar and not Countdown add-on:

https://www.myeventon.com/addons/event-countdown/

Could you send us a screenshot of the demo?

Reply to: tickets(314311)

Hello,

1. Please go to EventON > EventTop > arrange fields like this:

2. Go to Edit Page and instead of Widget, use a regular Text Element with the shortcode inside:

Reply to: tickets(314313)

Hello,

Please take a look at this guide:

https://docs.myeventon.com/documentations/override-event-colors-event-type-colors/

Reply to: tickets(314122)

Hi Ryan thank you for posting on wordpress while helpdesk was down. 

So the reason I made the location URL field is to link to a specific location website. Like a stadium might have its own website. You can certainly populate with a google map URL in there. But the google map is already loaded into event using the location address, so I dont know if that would make a difference. 

Reply to: tickets(313499)

Just curious did you have to make adjustments to Elementor or was there option to turn off pdf library from their end?

Reply to: tickets(314155)

Are you using just the tickets addon? and you want a guest to buy at least 3 tickets? not less. As dave mentioned its not supported and we can add this into tickets in the future updates  🙂