Hello,
Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.
As a temporary solution please add this CSS code to EventON > Styles (If you don’t see any change, EventON > Scripts & Styling > turn off Write dynamic styles to header > save settings > turn on Write dynamic styles to header):
.evo_location_card .evo_location_tax, .evotax_term_card .evotax_term_img { background-size: contain; background-repeat: no-repeat; }
Could you share the solution with us?
Perfect! If you have any further questions or concerns please create a new ticket.
Hi Artem,
Unfortunately, we have encountered a new issue with ticket availability, and it’s potentially causing our client problems now.
As an example, if a customer books a single event ticket, but their payment fails, the ticket count is increased by one (as per the method you suggested above).
However, they have the option to attempt the payment again, and if on the second attempt, the payment is successful, the ticket count is not reduced by one.
Basically, this means that the amount of tickets available for that event is incorrect, as the number available hasn’t been reduced when the payment was taken successfully on the second attempt.
I am attaching a screenshot showing an instance of where this has happened.
What can be done to fix this problem, please?
see video below
https://vimeo.com/820264317
you would add the following css to
design>>>>customizer>>>>>Zusätzliches CSS
This css controls the heading of the event
.eventon_events_list .eventon_list_event .evoet_cx span.evcal_desc2, .evo_pop_body .evoet_cx span.evcal_desc2 {
text-transform: none;
font-size: 22px;
}
this css controls the sub title
.eventon_events_list .eventon_list_event .evoet_cx span.evcal_event_subtitle, .evo_pop_body .evoet_cx span.evcal_event_subtitle {
text-transform: none;
font-size: 16px;
}
you will need to play around with the 22pm and 16px to get your desired size
and as for custom fields and date
see video
https://vimeo.com/820266292
.eventon_events_list .eventon_list_event .evoet_c3, .evo_pop_body .evoet_c3 {
flex-direction: row;
}
.eventon_events_list .eventon_list_event .evoet_cx .evcal_location, .evo_pop_body .evoet_cx .evcal_location, .eventon_events_list .eventon_list_event .evoet_cx .evcal_time, .evo_pop_body .evoet_cx .evcal_time {
padding-left: 15px;
margin-right: 5px;
position: relative;
margin-bottom: 25px;
}
https://www.saiten-weise.com/wp-content/debug.log
[23-Apr-2023 12:20:24 UTC] PHP Warning: set_time_limit(): Cannot set max execution time limit due to system policy in /customers/6/e/4/saiten-weise.com/httpd.www/wp-admin/includes/class-wp-upgrader.php on line 475
[23-Apr-2023 12:21:09 UTC] PHP Warning: Attempt to read property “name” on array in /customers/6/e/4/saiten-weise.com/httpd.www/wp-content/plugins/wp-event-aggregator-pro/includes/page-builder/class-wpea-elementor-wp-events.php on line 107
[23-Apr-2023 12:21:09 UTC] PHP Warning: Attempt to read property “name” on array in /customers/6/e/4/saiten-weise.com/httpd.www/wp-content/plugins/wp-event-aggregator-pro/includes/page-builder/class-wpea-elementor-wp-events.php on line 107
[23-Apr-2023 12:21:09 UTC] PHP Warning: Attempt to read property “name” on array in /customers/6/e/4/saiten-weise.com/httpd.www/wp-content/plugins/wp-event-aggregator-pro/includes/page-builder/class-wpea-elementor-wp-events.php on line 107
[23-Apr-2023 12:21:09 UTC] PHP Warning: Attempt to read property “name” on array in /customers/6/e/4/saiten-weise.com/httpd.www/wp-content/plugins/wp-event-aggregator-pro/includes/page-builder/class-wpea-elementor-wp-events.php on line 107
[23-Apr-2023 12:21:10 UTC] PHP Warning: Undefined array key “show_playlist” in /customers/6/e/4/saiten-weise.com/httpd.www/wp-content/plugins/mp3-music-player-by-sonaar/includes/class-sonaar-music-widget.php on line 1679
[23-Apr-2023 12:21:10 UTC] PHP Warning: Undefined array key “hide_artwork” in /customers/6/e/4/saiten-weise.com/httpd.www/wp-content/plugins/mp3-music-player-by-sonaar/includes/class-sonaar-music-widget.php on line 1680
[23-Apr-2023 12:21:10 UTC] PHP Warning: Undefined array key “sticky_player” in /customers/6/e/4/saiten-weise.com/httpd.www/wp-content/plugins/mp3-music-player-by-sonaar/includes/class-sonaar-music-widget.php on line 1681
[23-Apr-2023 12:21:10 UTC] PHP Warning: Undefined array key “show_album_market” in /customers/6/e/4/saiten-weise.com/httpd.www/wp-content/plugins/mp3-music-player-by-sonaar/includes/class-sonaar-music-widget.php on line 1682
[23-Apr-2023 12:21:10 UTC] PHP Warning: Undefined array key “show_track_market” in /customers/6/e/4/saiten-weise.com/httpd.www/wp-content/plugins/mp3-music-player-by-sonaar/includes/class-sonaar-music-widget.php on line 1683
[23-Apr-2023 12:21:10 UTC] PHP Warning: Undefined array key “hide_timeline” in /customers/6/e/4/saiten-weise.com/httpd.www/wp-content/plugins/mp3-music-player-by-sonaar/includes/class-sonaar-music-widget.php on line 1685
[23-Apr-2023 12:21:11 UTC] PHP Warning: Undefined array key “show_playlist” in /customers/6/e/4/saiten-weise.com/httpd.www/wp-content/plugins/mp3-music-player-by-sonaar/includes/class-sonaar-music-widget.php on line 1679
[23-Apr-2023 12:21:11 UTC] PHP Warning: Undefined array key “hide_artwork” in /customers/6/e/4/saiten-weise.com/httpd.www/wp-content/plugins/mp3-music-player-by-sonaar/includes/class-sonaar-music-widget.php on line 1680
[23-Apr-2023 12:21:11 UTC] PHP Warning: Undefined array key “sticky_player” in /customers/6/e/4/saiten-weise.com/httpd.www/wp-content/plugins/mp3-music-player-by-sonaar/includes/class-sonaar-music-widget.php on line 1681
[23-Apr-2023 12:21:11 UTC] PHP Warning: Undefined array key “show_album_market” in /customers/6/e/4/saiten-weise.com/httpd.www/wp-content/plugins/mp3-music-player-by-sonaar/includes/class-sonaar-music-widget.php on line 1682
[23-Apr-2023 12:21:11 UTC] PHP Warning: Undefined array key “show_track_market” in /customers/6/e/4/saiten-weise.com/httpd.www/wp-content/plugins/mp3-music-player-by-sonaar/includes/class-sonaar-music-widget.php on line 1683
[23-Apr-2023 12:21:11 UTC] PHP Warning: Undefined array key “hide_timeline” in /customers/6/e/4/saiten-weise.com/httpd.www/wp-content/plugins/mp3-music-player-by-sonaar/includes/class-sonaar-music-widget.php on line 1685
[23-Apr-2023 12:24:30 UTC] PHP Warning: set_time_limit(): Cannot set max execution time limit due to system policy in /customers/6/e/4/saiten-weise.com/httpd.www/wp-admin/includes/class-wp-upgrader.php on line 475
[23-Apr-2023 12:25:00 UTC] PHP Warning: Attempt to read property “name” on array in /customers/6/e/4/saiten-weise.com/httpd.www/wp-content/plugins/wp-event-aggregator-pro/includes/page-builder/class-wpea-elementor-wp-events.php on line 107
[23-Apr-2023 12:25:00 UTC] PHP Warning: Attempt to read property “name” on array in /customers/6/e/4/saiten-weise.com/httpd.www/wp-content/plugins/wp-event-aggregator-pro/includes/page-builder/class-wpea-elementor-wp-events.php on line 107
[23-Apr-2023 12:25:00 UTC] PHP Warning: Attempt to read property “name” on array in /customers/6/e/4/saiten-weise.com/httpd.www/wp-content/plugins/wp-event-aggregator-pro/includes/page-builder/class-wpea-elementor-wp-events.php on line 107
[23-Apr-2023 12:25:00 UTC] PHP Warning: Attempt to read property “name” on array in /customers/6/e/4/saiten-weise.com/httpd.www/wp-content/plugins/wp-event-aggregator-pro/includes/page-builder/class-wpea-elementor-wp-events.php on line 107
[23-Apr-2023 12:25:00 UTC] PHP Warning: Undefined array key “show_playlist” in /customers/6/e/4/saiten-weise.com/httpd.www/wp-content/plugins/mp3-music-player-by-sonaar/includes/class-sonaar-music-widget.php on line 1679
[23-Apr-2023 12:25:00 UTC] PHP Warning: Undefined array key “hide_artwork” in /customers/6/e/4/saiten-weise.com/httpd.www/wp-content/plugins/mp3-music-player-by-sonaar/includes/class-sonaar-music-widget.php on line 1680
[23-Apr-2023 12:25:00 UTC] PHP Warning: Undefined array key “sticky_player” in /customers/6/e/4/saiten-weise.com/httpd.www/wp-content/plugins/mp3-music-player-by-sonaar/includes/class-sonaar-music-widget.php on line 1681
[23-Apr-2023 12:25:00 UTC] PHP Warning: Undefined array key “show_album_market” in /customers/6/e/4/saiten-weise.com/httpd.www/wp-content/plugins/mp3-music-player-by-sonaar/includes/class-sonaar-music-widget.php on line 1682
[23-Apr-2023 12:25:00 UTC] PHP Warning: Undefined array key “show_track_market” in /customers/6/e/4/saiten-weise.com/httpd.www/wp-content/plugins/mp3-music-player-by-sonaar/includes/class-sonaar-music-widget.php on line 1683
[23-Apr-2023 12:25:00 UTC] PHP Warning: Undefined array key “hide_timeline” in /customers/6/e/4/saiten-weise.com/httpd.www/wp-content/plugins/mp3-music-player-by-sonaar/includes/class-sonaar-music-widget.php on line 1685
[23-Apr-2023 12:25:01 UTC] PHP Warning: Undefined array key “show_playlist” in /customers/6/e/4/saiten-weise.com/httpd.www/wp-content/plugins/mp3-music-player-by-sonaar/includes/class-sonaar-music-widget.php on line 1679
[23-Apr-2023 12:25:01 UTC] PHP Warning: Undefined array key “hide_artwork” in /customers/6/e/4/saiten-weise.com/httpd.www/wp-content/plugins/mp3-music-player-by-sonaar/includes/class-sonaar-music-widget.php on line 1680
[23-Apr-2023 12:25:01 UTC] PHP Warning: Undefined array key “sticky_player” in /customers/6/e/4/saiten-weise.com/httpd.www/wp-content/plugins/mp3-music-player-by-sonaar/includes/class-sonaar-music-widget.php on line 1681
[23-Apr-2023 12:25:01 UTC] PHP Warning: Undefined array key “show_album_market” in /customers/6/e/4/saiten-weise.com/httpd.www/wp-content/plugins/mp3-music-player-by-sonaar/includes/class-sonaar-music-widget.php on line 1682
[23-Apr-2023 12:25:01 UTC] PHP Warning: Undefined array key “show_track_market” in /customers/6/e/4/saiten-weise.com/httpd.www/wp-content/plugins/mp3-music-player-by-sonaar/includes/class-sonaar-music-widget.php on line 1683
[23-Apr-2023 12:25:01 UTC] PHP Warning: Undefined array key “hide_timeline” in /customers/6/e/4/saiten-weise.com/httpd.www/wp-content/plugins/mp3-music-player-by-sonaar/includes/class-sonaar-music-widget.php on line 1685
[23-Apr-2023 12:25:03 UTC] PHP Fatal error: Allowed memory size of 536870912 bytes exhausted (tried to allocate 16777224 bytes) in /customers/6/e/4/saiten-weise.com/httpd.www/wp-includes/class-wpdb.php on line 3130
Thank You – here is the log file
this is a feature request- not a ticket so this doesn’t go into the helpdesk for answers
You may need to please refrase your question as we don’t understand
see video below
https://vimeo.com/820202838