Reply to: tickets(313387)

Website login details are:

www.candlelitguitar.com/wp-admin
User: support
Password: Elementor2022support

Event page: https://candlelitguitar.com/events/test-event/

Reply to: tickets(313387)

Thank you, but it is not working properly. No tickets are created and I can’t begin checkout process

Reply to: tickets(313275)

Oha! It is working now! Why does it produce the issue? And how can I solve this? I will need the plugin.

Reply to: tickets(313499)

Ashan,

“Germanized für WooCommerce Pro” is incompatible with PDFer:

[18-Apr-2023 14:07:15 UTC] PHP Fatal error: Cannot declare class FontLibAutoloader, because the name is already in use in /usr/www/users/kanupp/dev02_wp/wp-content/plugins/eventon-pdfer/includes/dompdf/lib/php-font-lib/src/FontLib/Autoloader.php on line 16

Is it possible to fix it?

Reply to: tickets(313499)

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Reply to: tickets(313275)

When you are logged-out it doesn’t load EventON’s dynamic requests:

The redirection says um-social and it seems that you have a plugin with similar name WP UM Social. Could you try disabling it?

Reply to: tickets(312456)

Everything seems to be working correctly:

The thing is that images are fine. Their loading speed is fast enough:

Please check my suggestion in your other ticket on how to increase the performance.

Reply to: tickets(313273)

Could you update EventON to 4.3.5 and try re-saving some organizers to see if it helps? Also after the update, please let us know, so we can check and try some things on your website.

Reply to: tickets(313471)

Please also try adding these to the shortcode:

show_limit=”yes” show_limit_ajax=”yes” event_count=”6″

This shows load more events button.

Reply to: tickets(313742)

Please follow:

https://docs.myeventon.com/documentations/show-additional-custom-data-eventcard/

Go to EventON > EventCard > select the correct Select which options to show for add to your calendar. Now follow the guide and add your own link to download events in the required format.