Reply to: tickets(306129)

Very glad the yoast team was able to look into this for you and for others with a similar issue. But their diagnose is so vague. “caused by how the feed/relevant post type was registered/created” Would be nice if they could point to the part in the code that is not accepted within their plugin. 


The RSS feed addon does not do any rewrite rules and we use add_feed() hook. So I wonder if yoast is wanting other plugins to use rewrite rules…



Reply to: tickets(313515)

So if you are using single events you will need to set the separate single event user interaction value.

Reply to: tickets(313664)

are you wanting the 2 addons in the order refunded? would you mind sharing the errors with us so we can get those resolved in the future??

Reply to: tickets(313133)

Order refunded and your subscription is cancelled now Uras! If you have more questions, kindly send us a new ticket and we would be more than happy to help you resolve your issues!

Reply to: tickets(313499)

I wrote the log file into a private reply to this ticket. Does it suits for you like this? If not please recommend me an upload possibility.

Reply to: tickets(313499)

[18-Apr-2023 14:03:29 UTC] PHP Warning: Trying to access array offset on value of type bool in /usr/www/users/kanupp/dev02_wp/wp-content/plugins/woocommerce-services/woocommerce-services.php on line 1112
[18-Apr-2023 14:03:29 UTC] PHP Warning: foreach() argument must be of type array|object, null given in /usr/www/users/kanupp/dev02_wp/wp-content/plugins/woocommerce-services/woocommerce-services.php on line 1115
[18-Apr-2023 14:04:07 UTC] PHP Fatal error: Cannot declare class FontLibAutoloader, because the name is already in use in /usr/www/users/kanupp/dev02_wp/wp-content/plugins/eventon-pdfer/includes/dompdf/lib/php-font-lib/src/FontLib/Autoloader.php on line 16
[18-Apr-2023 14:06:34 UTC] PHP Warning: Array to string conversion in /usr/www/users/kanupp/dev02_wp/wp-content/plugins/astra-sites/inc/importers/batch-processing/class-astra-sites-batch-processing-elementor.php on line 109
[18-Apr-2023 14:06:34 UTC] PHP Warning: Array to string conversion in /usr/www/users/kanupp/dev02_wp/wp-content/plugins/astra-sites/inc/importers/batch-processing/class-astra-sites-batch-processing-elementor.php on line 109
[18-Apr-2023 14:06:34 UTC] PHP Warning: Array to string conversion in /usr/www/users/kanupp/dev02_wp/wp-content/plugins/astra-sites/inc/importers/batch-processing/class-astra-sites-batch-processing-elementor.php on line 109
[18-Apr-2023 14:06:34 UTC] PHP Fatal error: Uncaught Exception: Invalid data: {“data”:[“Array”,”Array”,”Array”],”element”:”Array”} in /usr/www/users/kanupp/dev02_wp/wp-content/plugins/elementor/core/base/document.php:962
Stack trace:
#0 /usr/www/users/kanupp/dev02_wp/wp-content/plugins/astra-sites/inc/importers/batch-processing/class-astra-sites-batch-processing-elementor.php(122): ElementorCoreBaseDocument->get_elements_raw_data()
#1 /usr/www/users/kanupp/dev02_wp/wp-content/plugins/astra-sites/inc/importers/batch-processing/helpers/class-wp-background-process-astra-single.php(45): ElementorTemplateLibraryAstra_Sites_Batch_Processing_Elementor->import_single_post()
#2 /usr/www/users/kanupp/dev02_wp/wp-content/plugins/woocommerce/includes/libraries/wp-background-process.php(301): WP_Background_Process_Astra_Single->task()
#3 /usr/www/users/kanupp/dev02_wp/wp-content/plugins/woocommerce/includes/libraries/wp-background-process.php(447): WP_Background_Process->handle()
#4 /usr/www/users/kanupp/dev02_wp/wp-includes/class-wp-hook.php(308): WP_Background_Process->handle_cron_healthcheck()
#5 /usr/www/users/kanupp/dev02_wp/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters()
#6 /usr/www/users/kanupp/dev02_wp/wp-includes/plugin.php(565): WP_Hook->do_action()
#7 /usr/www/users/kanupp/dev02_wp/wp-cron.php(188): do_action_ref_array()
#8 {main}
thrown in /usr/www/users/kanupp/dev02_wp/wp-content/plugins/elementor/core/base/document.php on line 962
[18-Apr-2023 14:07:01 UTC] PHP Warning: Trying to access array offset on value of type bool in /usr/www/users/kanupp/dev02_wp/wp-content/plugins/woocommerce-services/woocommerce-services.php on line 1112
[18-Apr-2023 14:07:01 UTC] PHP Warning: foreach() argument must be of type array|object, null given in /usr/www/users/kanupp/dev02_wp/wp-content/plugins/woocommerce-services/woocommerce-services.php on line 1115
[18-Apr-2023 14:07:15 UTC] PHP Fatal error: Cannot declare class FontLibAutoloader, because the name is already in use in /usr/www/users/kanupp/dev02_wp/wp-content/plugins/eventon-pdfer/includes/dompdf/lib/php-font-lib/src/FontLib/Autoloader.php on line 16

Reply to: tickets(313495)

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

Reply to: tickets(313578)

Hello,

1. Reminders add-on is not about sending email when there is a new event. It’s main function is

https://www.myeventon.com/wp-content/uploads/2018/02/main_img.jpg

Subscriber add-on is what you need:

https://www.myeventon.com/addons/subscriber/

With Subscriber add-on you can just disable this, press Update, enable it again, Update:

2. WooCommerce handles this, so you need to check it’s own functionality.

3. You need to go to Edit Event > Tickets > View Attendees.

4. Please put 0.00

By default WooCommerce doesn’t have “free” events. I think there is some kind of plugin to change this. However, not sure if it’s compatible with EventON.

5. Please follow the instructions in this documentation to activate debug in your site to see any PHP errors recorded that can provide insight on to whats going on. Please reply with a link to debug.log file. If you are not able to do this please send us FTP access to your site so we can do this for you.

Reply to: tickets(313496)

Hi Ashan,

thank you! I put the line into the code.

It is really nice to get quick feedback, also for small issues. I appreciate that!

Reply to: tickets(313495)

Strange. I can’t reproduce the issue. I worked on the site – maybe some other settings changed it is solved. If it will take place again I will set in a new ticket. Thanks for your time.

 

You can close the ticket.