Archives: Replies

Hello,

There is a new version available 4.3.5. Could you update?

To update eventon to latest version: If you are unable to do autoupdate, you can go to codecanyon your account > download and get the latest eventon version as zip file. Then you can go to your website > make sure “Delete eventon settings & data when EventON is uninstalled” is Deslected from eventon settings, delete old eventon, install new one and activate. This link will further explain the process it. Also you can follow us on twitter to get real-time announcements on updates!

I ask another question: is there a way to directly open the organizer page in another url and not in the lightbox?

Thank you for your great suggestion, at the moment it is not supported. However please create a new ticket and select Feature Request as category so others can vote on your idea and get it moved into development faster.

Please make sure to add etc_override=”yes” to the shortcode on https://canardsbastogne.be/events. After go to EventON > Events Paging > select the correct page in Select Events Page.

Ashan,

Does Event Tickets support this? Are we planning to add this functionality?

Could you help?

Ah yes, you are correct. Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!

Perfect! Again thank you very much for letting us know.

If you have any further questions, suggestions or concerns please create a new ticket.

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!

Ashan,

Please go to https://www.asioregon.org/wp-admin/admin.php?page=eventon#evcal_001 and change Select event calendar WP Query method to Query all the event posts. It will stop showing events.

The thing is that their events are duplicates, but they do update them after the duplication has happened.

It seems that https://www.asioregon.org/wp-admin/admin.php?page=eventon#evcal_001 > “Select event calendar WP Query method: Query all the event posts” is what causing this. I changed it to “…this year” and events are visible right now. Could you check?

I am also going to assign this ticket to Ashan and he will be able to take it from here and find you a permanent solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.