Archives: Replies

We are sorry for the delay. I contacted Ashan about your ticket. He’ll reply ASAP.

Hello,

We are sorry for the delay. There were issues with 5.0, so we needed some time to fix them. We’ve already uploaded new version to CodeCanyon. They need to approve it.

If you can, please downgrade to the previous version.

Hello,

We are sorry for the issue. Already working on fixing it. The update will be available shortly.

same problem here…

It’s been 5 days without a response to my refund request. If I don’t receive a response by tomorrow, I’ll open a dispute on PayPal.

Same happening on our sites

it looks like the default action is to open the event page on click, I will attach a screenshot. Is there a way I can make the default action different? Like click to open, or already opened like examples above? 

Here is the page with just the [add_single_eventon id=”pid”] added
https://hamiltoncivicmuseums.ca/events/winter-break-activity-centre-the-science-of-ice-and-snow/

I went in and created all of these options for shortcodes and none of them worked: 

[add_single_eventon id=”pid” show_excerpt=”yes” show_exp_evc=”yes”]

[add_single_eventon id=”pid” show_excerpt=”no” show_exp_evc=”yes”]

[add_single_eventon id=”pid” show_excerpt=”yes” show_exp_evc=”yes” show_et_ft_img=”yes”]

[add_single_eventon id=”pid” show_excerpt=”no” show_exp_evc=”no” ev_uxval=”3″]

[add_single_eventon id=”pid” show_excerpt=”no” show_exp_evc=”no” ev_uxval=”1″]

They all created the same result, all the styling went away. I will attach a screen shot. Can you help?