Reply to: tickets(308732)

Hi Artem,

All test events work indeed. I found the problem.

The events dont work if i use the name of a slug/attribute registered elsewhere on the website in the beginning of the permalink.

For example, in woocommerce i have the attribute Druif (grape)
https://www.oenopolis.vin/evenementen/druif-test – DOES NOT WORK
https://www.oenopolis.vin/evenementen/test-druif – WORKS
The same thing happens with producer attribute and others.

My other event had a permalink starting with druif and it was giving an error.

Is there a reason why the above would happen?

Reply to: tickets(309955)

Why do you expect users to be developers? The whole point of using WordPress and plugins is to allow normal people to achieve results without having to be programmers. All your advice points to manual modifications of either CSS or templates, or hiring a developer. You charge a significant amount of money for every add-on, and whenever help is requested, you point to complicated guides. What are you changing for? Either allow users to customize the purchased products in a manageable way or provide support we pay for rather than pointing to complicated guides requiring high levels of access and coding skills.

Please also address the issues raised, including the lack of results while changing settings that I mentioned in the ticket.

Reply to: tickets(309955)

Hello,

EventON uses it’s own Single Event Page template. Please follow

https://docs.myeventon.com/documentations/customize-single-events-page/

You can also change it by using CSS. Follow the css customization guide to further edit style changes.

Reply to: tickets(309933)

Hello,

There is a new version of RSVP confirmation email available:

https://actagis.ch/wp-admin/plugin-editor.php?file=eventon-rsvp%2Ftemplates%2Fconfirmation_email.php&plugin=eventon-rsvp%2Feventon-rsvp.php

 Please update your current custom template.

Reply to: tickets(309936)

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

As a temporary solution, please restrict your keys to a certain domain by following

https://youtu.be/O-o8xSacFPY?t=271

Reply to: tickets(309945)

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

As a temporary solution, please restrict your keys to a certain domain by following

https://youtu.be/O-o8xSacFPY?t=271