Reply to: tickets(308078)

Are you wanting myeventon and helpdesk accounts deleted? it will remove all your data and orders placed will not be accessible any more

Reply to: tickets(307895)

Please send us wp-admin access to your site as a private message for us to further assist your situation.

Reply to: tickets(308237)

Hello,

I am sorry, the access information you have provided did not work for us. Please check them and post the correct login information as a private message, thank you!

No issues on our test server:

Reply to: tickets(307437)

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!

Reply to: tickets(308241)

Hello,

Thank you for your great suggestion, at the moment it is not supported. However please create a new ticket and select Feature Request as category so others can vote on your idea and get it moved into development faster.

Reply to: tickets(308105)

We are in a real bind.

We have updated everything, nothing is working.

You also closed our ticked regarding our 25 Site license for speakers and schedules.

That has only allowed us to activate one site and is also not working.

We understand you monetising the plug-ins, we have used Eventon for years and are happy with it, but that should come with some sort of support that is seems we are not getting!!

The purchase for the extra licenses for the tickets is still processing, it seems like nothing has been done there.
If we do not have a resolution on this by EOB PST today, we will cancel that payment.

 

 

Reply to: tickets(308233)

Hello,

I replaced your widget with ESE with added shortcode:

Could you check and let us know if this solution works for you?