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Replies for tickets on suppota

Reply to: tickets(307102)

Thank you. My fault: I forgot to write something in the texteditor. I only put the link to the input field.

Reply to: tickets(306712)

While I appreciate the sentiment. Both the 24h time format and UTC are THE STANDARD and should, at a minimum, be an option and I would suggest the ‘average user’ should not be using complex functions which they are unable to fully understand.

The importer gets confused and posts events to 2024 when I am trying to post events for February 2023. And yes, I have verified that the cell formatting is correct and the WP settings are correct, and every other possible variable is correct. The issue lies squarely with the incorrect use of non-standard date/ time by the plugin.

It’s simply NOT a feature request and I am never going to be convinced that using correct and universally accepted standard definitions is a ‘feature’. It is a failing within the product and requires to be corrected.

Reply to: tickets(305836)

Hello,

Please add this CSS code to EventON > Styles (If you don’t see any change, EventON > Scripts & Styling > turn off Write dynamic styles to header > save settings > turn on Write dynamic styles to header):

.ajde_evcal_calendar.boxy.boxstyle1.tbg1 #evcal_list .eventon_list_event .desc_trig .evcal_desc { width: 50%; }

Reply to: tickets(306540)

Please go to EventON > EventCard Design > remove one of Add to calendar.

1. Could you send us a screenshot of this part?

2. Please go to EventON > Language > Event Card > Learn More link text.

Thank you for your great suggestion. Please create a new ticket and select Feature Request as category so others can vote on your idea and get it moved into development faster.

Reply to: tickets(306600)

Could you tell us more about your server specifications? How much memory RAM is available? Also is Memory Limit is enough:

https://docs.myeventon.com/documentations/increasing-wordpress-memory-limit/

Reply to: tickets(306712)

An average user knows more about US/non-US time format than UTC. Also most of our user base uses 12H time format, so we decided not to confuse them with 24H.

What we are trying to do is to allow a regular person to create a file with events, manually edit it, if necessary, and then import into their website.