Reply to: tickets(303351)

Hello,

Please wait for us to release an updated version on CodeCanyon.

You can also try applying the patch fix below if you need 4.3.1:

Below is a tutorial on how to apply it

https://docs.myeventon.com/documentations/how-to-apply-a-patch-fix/

Reply to: tickets(303080)

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!

Reply to: tickets(303266)

Perfect! Please wait for the updated version that fixes this issue.

Also, I submitted a ticket on January 6th, Ticket #301561…

Ashan will take a look at the ticket ASAP. We are sorry for the delay.

Reply to: tickets(303301)

Hello,

Bigger image: https://helpdeskx.s3.amazonaws.com/wp-content/uploads/2023/01/20011443/Screen-Shot-2023-01-19-at-8.08.59-PM-1.png

Reply to: tickets(303302)

Is it possible to take a look at wp-admin > Plugins > Editor?

Please send us wp-admin access to your site as a private message for us to further assist your situation.

Reply to: tickets(303378)

I found what’s causing this. It’s tagDiv Composer. Is it possible to disable it for Events?

From the error message:

TypeError: el is not a function

    at https://mojejaslo.pl/wp-content/plugins/td-composer/legacy/Newspaper/js/td_js_for_guten_blocks_editor.min.js?ver=969f3bb4333afe45565e713582b6de14:21:159

    at ct (https://mojejaslo.pl/wp-includes/js/dist/vendor/react-dom.min.js?ver=17.0.1:9:43430)

    at os (https://mojejaslo.pl/wp-includes/js/dist/vendor/react-dom.min.js?ver=17.0.1:9:111136)

    at Ur (https://mojejaslo.pl/wp-includes/js/dist/vendor/react-dom.min.js?ver=17.0.1:9:77643)

    at Ir (https://mojejaslo.pl/wp-includes/js/dist/vendor/react-dom.min.js?ver=17.0.1:9:77571)

    at Dr (https://mojejaslo.pl/wp-includes/js/dist/vendor/react-dom.min.js?ver=17.0.1:9:77434)

    at Pr (https://mojejaslo.pl/wp-includes/js/dist/vendor/react-dom.min.js?ver=17.0.1:9:74429)

    at https://mojejaslo.pl/wp-includes/js/dist/vendor/react-dom.min.js?ver=17.0.1:9:30173

    at unstable_runWithPriority (https://mojejaslo.pl/wp-includes/js/dist/vendor/react.min.js?ver=17.0.1:9:7431)

    at xn (https://mojejaslo.pl/wp-includes/js/dist/vendor/react-dom.min.js?ver=17.0.1:9:29950)

Also is it possible to contact the plugin developers and ask about this?

Reply to: tickets(303378)

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

You can also downgrade to 4.2.2:

https://helpdeskx.s3.amazonaws.com/wp-content/uploads/2023/01/19140230/eventON4.2.2.zip