Reply to: tickets(303562)

Hello,

Please make sure that you are using 4.3.1 version of the plugin. 

Try applying the patch fix below

Below is a tutorial on how to apply it

https://docs.myeventon.com/documentations/how-to-apply-a-patch-fix/

You can also downgrade to 4.2.2:

https://helpdeskx.s3.amazonaws.com/wp-content/uploads/2023/01/20051245/eventON-36.zip

Reply to: tickets(303559)

Hello,

Please update to EventON 4.3.1.

To update eventon to latest version: If you are unable to do autoupdate, you can go to codecanyon your account > download and get the latest eventon version as zip file. Then you can go to your website > make sure “Delete eventon settings & data when EventON is uninstalled” is Deslected from eventon settings, delete old eventon, install new one and activate. This link will further explain the process it. Also you can follow us on twitter to get real-time announcements on updates!

You can also downgrade to 4.2.2:

https://helpdeskx.s3.amazonaws.com/wp-content/uploads/2023/01/20051245/eventON-36.zip

Reply to: tickets(303561)

Hello,

EventON 4.2.2:

https://helpdeskx.s3.amazonaws.com/wp-content/uploads/2023/01/20051245/eventON-36.zip

Please downgrade.

Reply to: tickets(303303)

are you able to run debug and catch the errors?

https://docs.myeventon.com/documentations/how-to-debug-for-php-code-errors/

Reply to: tickets(303457)

Karen are you able to endable this?

https://docs.myeventon.com/documentations/how-to-enable-plugin-editor-for-wordpress/

Reply to: tickets(303138)

It looks like I can’t have a different pop-up plugin active on the same page as the calendar tiles either. I’m now using Popup Maker and when I place a pop-up on the page with the calendar tiles, the tiles won’t load once again.