Archives: Replies

Hello,

Could you send us your shortcode?

It doesn’t load for me on https://www.planconpeques.com/wp-admin/post.php?post=11021&action=edit#

Hello

Could you elaborate? Is it gone from the shortcode generator?

Could you send us a screenshot?

Great! Do you need our help with anything else or can I close the ticket?

Thank you very much for sharing your solution with us! There is no a simpler solution that we aware of.

Ashan is still working on Action User. EventON 4.3 fixes the issue mentioned in the original message of the ticket.

Hello,

We are working on fixing this. I am also going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Hello,

We are working on fixing this. I am also going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Hello,

Could you let us know where on the homepage it should be located? We need to check the shortcode.

I was forced to restore from the backup to Version 4.2.2 which solved the problem for now.

I will still be waiting for fixed version 4.3

Indeed, restore from backup solved the issue.