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Replies for tickets on suppota

Reply to: tickets(302322)

Hello, we don’t use any custom styles. Is there any way to achieve this without fiddling with the code? We decided to use WordPress and paid plugins to avoid having to hire a developer as we are to small to afford that yet. Also do not want to loose any modifications after updates. However we would like to use EventOn calendar and quite a few add-ons on quite a few parts of our website. Could you give some guidance or assistance, please? I was tasked to set all up with as standard as possible way, using available online documentation and support.

Thanks,
Dave

Reply to: tickets(301257)

Ashan,

Is it possible to extend

https://docs.myeventon.com/documentations/add-support-additional-ics-fields/

to show customers how you can add multiple fields?

Reply to: tickets(301257)

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Reply to: tickets(298359)

It seems that even manual import stopped working:Could you take a look at this suggestion?

NOTE: If you are having trouble importing using URL, please make sure allow_url_fopen is enabled in your PHP configurations on the server

Reply to: tickets(302391)

Hello,

1. Not sure how to login. wp-admin and wp-login.php redirect to 404.

Please make to sure to follow

Waitlist for RSVP: capacity must be set before enabling waitlist.

Set the capacity > Save > Refresh the page.

2. Please try following

https://docs.myeventon.com/documentations/why-my-site-and-eventon-page-loading-slow/

Also go to EventON > try switching Select event calendar WP Query method.

Reply to: tickets(288599)

Hi, thanks, but I already bought the eventON addon called: “ICS importer” to do this, so please, I need to use it as expected before auto-renewal date … Thanks

Reply to: tickets(302489)

yes, it is the VER MAS button -see more- that appears on the “organizer section”, I attach an screenshot.