Replies for tickets on suppota
Hello,
There are only two options at the moment:
As for the this screenshot:
https://helpdeskx.s3.amazonaws.com/wp-content/uploads/2022/12/19150835/Screenshot-2022-12-19-at-22.08.17.png
It says that the stock has been reduced from 8 to 7.
however the system is not reducing the stock levels
Could you tell us more about this?
Hello,
A renewal reminder mail was sent before the charge was made. Could you check your email and let us know if you received one?
No difference:
Hello,
Please follow this guide on how to customize the email template:
https://docs.myeventon.com/documentations/customize-ticket-email-template/
Since PDFer just takes the template and uses it as it’s base, you can just add a background by customizing it.
Hello,
Thank you for your great suggestion, at the moment it is not supported. However please create a new ticket and select Feature Request as category so others can vote on your idea and get it moved into development faster.
Hello,
I cannot access wp-admin:
Could you check?
Doesn’t run.
Adding a new one is possible but isn’t displayed after validation. Then I cannot delete the old one.
??
I have changed it on https://practoraat-cre.nl/staging on the homepage and their it went oke. But on the page https://practoraat-cre.nl/staging/agenda it keeps blanc. Also refreshed the cash etc.
Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! .
try adding a new one, then deleting the old one