Reply to: tickets(395905)

kindly update to the latest version of action User 2.5.7 — should fix this.

https://docs.myeventon.com/documentations/au-changelog/

Reply to: tickets(396099)

2021 is the theme, and yes that is correct. Is there a way to fix this? They really need this to work and don’t want to find another event plugin. 

Reply to: tickets(395832)

I don’t know how to do that and my developer says he doesn’t see any functions in GoDaddy to do that, but maybe GoDaddy doesn’t let our particular WordPress hosting plan do it even if it was possible on more expensive ones.

Is there some change you could make to the plugin so that it loads like other calendar plugins and let the user choose? My developer thinks that it might have something to do with something called AJAX and pulling the events after the page is loaded rather than loading the events like regular embedded posts. We still don’t know why it only doesn’t work on the iPhone’s browser except only for a few minutes after the cache is cleared.

Reply to: tickets(395780)

Please also send us wp-admin access to your site from “Access Info” box on right side menu, to further assist your situation.

Reply to: tickets(396225)

Hello,

There is no limitation to add extra images for each event, I believe. It all depends on if your server will be able to handle the number of images.

You can upload different images and then show them on Event Card. Please check this example:

https://dev2.myeventon.com/events/rsvp-6/

You can also test our products on:

https://dev.myeventon.com/wp-admin/

Reply to: tickets(396099)

You use “Twenty Twenty-One” theme, correct? And Oxygen Builder to style each individual page?

Because since there is no compatibility between EventON and Oxygen, EventON uses theme’s pages (templates) design.

That’s why there is such difference between EventON’s Single Event Pages and Homepage.

Reply to: tickets(396155)

Thank you for letting us know! I’ve assigned your refund request to Ashan. Please wait for his reply.