Reply to: tickets(294285)

Customers can add as many repeats as they want. Action User doesn’t have an option to limit the number. However, you can just disable Repeating Events.

An event with repeating functionality enabled is still considered one submission. If there are 999 repeats – still one event for Action User.

Let’s work through this business model and find a solution, I am certain others would require a solution to this.

Thank you for your great suggestion. Please create a new ticket and select Feature Request as category so others can vote on your idea and get it moved into development faster.

Reply to: tickets(292219)

It is an “online” event but the little “virtal event” insert does not appear.

Please go to EventON > EventTop > add Tags before Title:

There is a problem with a “facebook live” event category ID:577 that is missing from the list. I can’t get it to appear…

I went to https://www.coudekerque-branche.fr/wp-admin/admin.php?page=eventon&tab=evcal_ap and changed Limit maximum number of events to show in API to All, so it shows all available events now. Please check and let me know.

Reply to: tickets(295357)

Hello,

Where can we take a look at your custom template?

https://build11.grafikbyran.com/wp-admin/theme-editor.php?file=functions.php&theme=twentynineteen

I cannot find any files created according to to this guide:

https://docs.myeventon.com/documentations/customize-single-events-page/

Could you tell us more about how do you change EventON’s templates with Oxygen builder?

This page doesn’t show any errors:

https://build11.grafikbyran.com/kalendern/extratraning/

Reply to: tickets(295379)

Could you go to EventON > EventTop and make sure that fields are arranged a similar way:Also it seems that the title moves when there is not enough space because of small screen:

Could you tell us more about your screen resolution?

Reply to: tickets(295412)

Hello,

Could you tell us your current version of PHP?

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Please also send us FTP access to your site as a private message, so we can perform several tests from our end and resolve your issue fast!

Reply to: tickets(295434)

As a temporary solution, please try replacing ux_val=”3a” with ux_val=”3″ in the shortcode.