Archives: Replies

Hello Kenneth,

that worked for me! Thank you very much for the fast reply!

Have a good time.

Hi Vanessa,

To fix the organizer admin issue, please implement the patch fix below

https://docs.myeventon.com/patch-fixes/unable-to-select-locations/

Here is a tutorial on how to apply the fix to your site

https://docs.myeventon.com/documentations/how-to-apply-a-patch-fix/

As for the organize not showing in the event card, please go to Eventon > Settings > EventCardDesign and ensure that organize field is enabled on the event card

Hi Omar,

I added the custom CSS code below to Appearance > Customize > Additional CSS

.evo_metarow_socialmedia a.evo_ss i { font-family: evo_fontawesomes,evo_fontawesome,evo_fontawesomeb !important; }

Please check if the icons are showing on your end now.

Yes sure, here you go:

Order ID: 152115

Spain/EU VAT ID: ES79017106P

I’ve added it to the address field in my account settings because it seemed to be the only place where I could put it.

Thanks so much!

Hi thanks for responding Artem. Gosh this is amazing… freggin’ thing just won’t work. I’ve tried both actions above and nothing happens. Icons won’t change. Notice however that the email icon does work, but not the other three. Only one “part” of the other three works: when you hover over and see the light grey box.

What the heck can be going on? Sharing is an essential component of the calendar so if it doesn’t work it’s a bit of an issue!!

I await your news.

Thanks,

Omar

Hello,

Please find the CSS code

It seems the CSS code below is causing the issue.

.eventon_events_list .eventon_list_event .ev_ftImg {

width: 120px !important;

height: 120px !important;

max-height: 110px !important;

}

I would advise that you replace the code with the one below

@media only screen and (min-width:768px){

.eventon_events_list .eventon_list_event .ev_ftImg {

width: 120px !important;

height: 120px !important;

max-height: 110px !important;

}}

Add the code in Appearance > Customize > Additional CSS

while you wait for Ashan see this for the fix if you are web savvy

https://docs.myeventon.com/patch-fixes/unable-to-select-locations/

Ashan I tried clearing cahces both browser and wordpres but theres no effect- the pop ups don’t appear

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.