Reply to: tickets(290782)

Hello,

I have tried to access your site but I am getting the page below.

If you have enabled some kind of IP blocking please disable it so that we can troubleshoot the issue.

Reply to: tickets(290729)

Hello,

Could you also try updating EventON to 4.1.3?

To update eventon to latest version: If you are unable to do autoupdate, you can go to codecanyon your account > download and get the latest eventon version as zip file. Then you can go to your website > make sure “Delete eventon settings & data when EventON is uninstalled” is Deslected from eventon settings, delete old eventon, install new one and activate. This link will further explain the process it. Also you can follow us on twitter to get real-time announcements on updates!

The latest version should also has a fix related to your question.

Reply to: tickets(290785)

Hi Jenna,

The credentials you have given do not seem to work. Kindly send some which do work so that we can take a closer look at the issue.

Reply to: tickets(290796)

Here you can see a picture of the pop up windows if I select color setting for an “Event Typ Category”. The full pop up window is not shown. Therefor the setup of the color is limited.

Reply to: tickets(290729)

Thanks Kenneth. This appears to be working but will need to see how it goes over the next week as Events pass by. Thank you!!