Reply to: tickets(291796)

Hi,

Yes, I tried it, but it’s simply to difficult and requires some coding experience. I choose WordPress and Elementor to avoid coding. Is there any other way to do that? Or do you have any templates that I can use?

Reply to: tickets(288508)

thanks, and about, your comment:”I will need to look more into how I could use wordpress login system on a pop up level ” I have to say that you already have this implemented, on the helpdesk plugin of this helpdesk “Suppota v2022.7.001”, as the LOGIN thing, is already used by you to login here.

see screenshot

Reply to: tickets(291797)

Ok, i finally updated the plugin (v4.1.3) succesfully. unfortunately the links to the detail view still don´t work.

what´s the problem? please help fixing this issue soon.

greets, sascha

Reply to: tickets(291257)

We have asked the client and she told us that she has only selected the ticket number and then has paid. She doesn’t seems to remember well the process

Reply to: tickets(291257)

Strangely it seems that they bought just the event because the price is 6.

Is it possible for you to contact them and ask about their buying and checkout process. Was there something unusual and so on.

Reply to: tickets(291796)

Hello,

Please follow this guide on how to customize Single Event Page:

https://docs.myeventon.com/documentations/customize-single-events-page/

Reply to: tickets(291797)

Hello,

Envato updates. Please contact CodeCanyon about the issue, since we don’t have access to your account there.

As for the main issue. Please update EventON, after go to wp-admin > Settings > Permalinks > press Save.

Reply to: tickets(291710)

Ok, we hope Ashan will really help us asap.

Last days we have duplicated 3 events as we need to work. We hope there will be no problem with the tickets, isn’t it?

Reply to: tickets(291797)

Dear support,

unfortunately i´m very lost.

i followed the link from envato update mail for the plugin, but i cannot see the new version in my envato downloads!?

so i bought a new eventon support a few minutes ago. but i even cant see it?

Invoice No: IVIP48917163
Order No: 168814510

furthermore it´s impossible for me to login directy to the eventonpage.

i really hope you can help soon! 🙂

thanks so much in advance.

Best regards, sascha