Archives: Replies

Hello,

In order to make sure that translations aren’t lost, please go to EventON > Language > Export & Import Translations > Export Using Vars.

As for the issue. Did you notice this after updating the plugin?

Please send us wp-admin access to your site as a private message for us to further assist your situation.

The calendar is loading when I am logged-in:

Could you please try the instructions mentioned in this documentation?

Could you elaborate more? Seems to be working:

Hello,

Please add this CSS code to EventON > Styles (If you don’t see any change, EventON > Scripts & Styling > turn off Write dynamic styles to header > save settings > turn on Write dynamic styles to header). You can also add this code to wp-admin > Appearance > Customize > Additional CSS.

span.cal_head_btn.evo-filter-btn { display: none !important; }

Hello,

Please send us wp-admin access to your site as a private message for us to further assist your situation.

Please take a look at this button:

Hello,

thanks for reaching out. Yes, if it is possible we would like to disable the link function of tickets in all WooCommerce’s confirmation emails.

Thanks in advance for your efforts.

Best regards

Hi,

Thanks for your reply.

Please check my 2nd message.

Hi,

I’m honestly surprised by your message.

You ask if there’s anything else to fix — but the truth is, nothing has been fixed. QR codes are not working. QR Check-ins are not working. And this issue has persisted through multiple versions, updates, and even expert attempts on my end.

Your plugin — not WooCommerce or WordPress — is the root of the problem. Even before the latest updates, no one has been able to successfully update or use your plugin without it breaking core functions of the site. I’ve invested time, money, and external support trying to make it work — and now, after finally paying for support directly from you, the situation is exactly the same.

So again, what do you mean by “anything else”? Please take this seriously. I didn’t pay for vague replies and zero solutions. I paid for a working plugin and support that actually resolves the issue.

Please let me know how you intend to proceed — or, if you are unable to offer real support, let’s discuss a refund so I can move forward with a reliable solution.

Raquel