Archives: Replies

I am referring to this custom code inside of style.css of the child theme:

Could you comment it?

Hello,

Please follow the instructions in this documentation to activate debug in your site to see any PHP errors recorded that can provide insight on to whats going on. Please reply with a link to debug.log file. If you are not able to do this please send us FTP access to your site so we can do this for you.

And when you disable Fustion Builder, can you edit the events?

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

I have sent the access data for all three websites, please check the ticket history.

For me it’s too much work, you can close the ticket, I’m looking for another event plugin solution.

It’s a pity, your plugin is really perfect, but I’ve had a lot of trouble with the customers and your support for weeks, nobody pays me and I don’t know what we can do wrong. the licences are bought and registered with you.

I wish you all the best and continued success.
René

that’s great thanks

Hi Jason,

Thank you for your message, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!

thanks for your reply, i understand the problem, but is there a solution for this?

I still don't get some events updated and other events do, that's strange isn't it?

Dear Team,

is there any solution to avoid the automatic time-shift for winter / summer?

with best regards,

Christoph