Reply to: tickets(287209)

I am note sure why there is a dot instead of the default date:

Are you sure there is no custom code?

Reply to: tickets(285360)

Deleted zeroes here and same result. Events continue to disappear at 4:50pm PDT each day (11:50pm PDT event end time for all events currently).

Reply to: tickets(287887)

Hi Wendy,

I have tried to login to your site using the credentials you have provided with no luck. Kindly send in some credentials I can use so that I can take a closer look at the issue.

Reply to: tickets(287887)

What needs to be done to make sure this plugin can run. I can update any other page or post with this plugin disabled.

Reply to: tickets(286761)

Hey there, we just wanted to check in and see if there were any updates on this issue.

 

Thank you!

Reply to: tickets(286832)

Would you mind sharing access to couple of those sites for me to go in and try activating the licenses while I have our software license system open to see what actually happen? – it is fine if you do not feel comfortable sharing those, then we can seek an alternative approach. However trying it out on a real site would be the best option 🙂