Archives: Replies

Hello,

Can we take a look at wp-admin? No similar issue on our test server:

https://dev2.myeventon.com/31353-2/

Please send us wp-admin access to your site as a private message for us to further assist your situation.

Hello,

Please follow the instructions in this documentation to activate debug in your site to see any PHP errors recorded that can provide insight on to whats going on. Please reply with a link to debug.log file. If you are not able to do this please send us FTP access to your site so we can do this for you.

Hello,

It seems that something replaces images to serve them from CDN network:

Do you have a cache plugin with similar functionality we can take a look at?

Perfect! If you have any further questions or concerns please create a new ticket.

Antonine, the order is set to cancel already on sept 1, 2023. Nothing else need to be done. No more renewals will take place after the current license is expired on that date. 

Try this, go to eventON settings > language and then under “Months and dates” make sure those date names are in capitalized words. See if that helps. I tried it on our end and that did the trick 🙂

Hi there Christian, so from what I read online google does not have the support for zoom as part of the calendar and you have to install other apps to add that support. Zoom link may not be a native support feature. I see they support google meet. 

If you could include the link in event details. That will be added in event details. However event details will be trimmed for 50 words. 

We will keep looking for ways how we can incorporate that directly into google cal. If you come across something please do share!

Thank you very much for letting us know and for your patience!! we made a mistake because we are humans too and we are going to release an update soon to fix it for everybody 🙂

If you have more questions, kindly send us a new ticket and we would be more than happy to help you resolve your issues!

Hello,

I just tried adding the PHP code, per your instruction. It didn’t work. Here’s a screenshot of what I changed – https://share.cleanshot.com/JGRU9I

Is this correct?

new user with organizer role:

email: laforesthurd6@aol.com

password: h2(xZk9DhemecRyFBItDfx*0