Reply to: tickets(283184)

any idea when the next version is going to come out? I haven’t applied the patch because of other issues with this event plugin as well so I was just going to wait for the next update to see if all were solved.

Reply to: tickets(284545)

Ok so this is a seperate issue than previous one. But the previous issue of events hiding after end TIME is working correct now yes?

Reply to: tickets(286341)

I am not sure what this anylizer you are using. Perhaps you need to clear cache on the site? and if you open your site and in console view search for moment.js and you should not see if loaded on to the page once it is disabled from settings. 

perhaps make sure database cache is not set, because the eventON settings are stored in wordpress options values and that is whats using to condition load that script on to site. 

I will also update to latest version of moment in the next version!

Reply to: tickets(285412)

Karl much appreciate your patience! I was able to look into this. So looks like google maps API is not loading into the page and this is stopping more/less javascript code from running. If you disable google maps completely from here https://pro-mendig.de/wp-admin/admin.php?page=eventon#evcal_005 it works fine. 

Looks like you got some sort of fusion system may be they are modifying the google maps API. I am not 100% sure. 

Reply to: tickets(286070)

Ashan,

https://helpdeskx.s3.amazonaws.com/wp-content/uploads/2022/08/15083126/Bildschirmfoto-2022-08-15-um-17.13.46.png

Where to find View Ticket and Upcoming Events?

Reply to: tickets(286070)

When I add name and email address for tickets holders in woocommerce checkout order

Seems to be working with this test event I created:

https://criacine.es/actividades/test/

Could you try adding multiple tickets at once and then purchase by filling all the fields?


Also I could not find the translation slugs for the woocommerce my account page > see screenshot…

You need to translate the back-end for this:

https://docs.myeventon.com/documentations/translating-eventon-backend/

However, it seems that some strings are unavailable, so I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Reply to: tickets(284759)

let me know what else you need and please contact me at bryan@nuevopreito.com or besouro@gmail.com