Archives: Replies

Replies for tickets on suppota

Reply to: tickets(286647)

Hi Stuart,

1. Below is the CSS code which controls the size of the slider box. Please feel free to adjust the margin values until you get a size which works for you.

@media only screen and (max-width:768px){

.evoslider.ajde_evcal_calendar.ss_imgtop .eventon_events_list .eventon_list_event .desc_trig, .evoslider.ajde_evcal_calendar.ss_imgleft .eventon_events_list .eventon_list_event .desc_trig {

 flex-direction: row !important; 

margin-top:-20px !important;  

margin-bottom: -20px !important;

} 

.evosliderbox.ajde_evcal_calendar .eventon_events_list .eventon_list_event .desc_trig_outter{

margin-bottom:-20px !important;

}

 .evosliderbox.ajde_evcal_calendar .eventon_events_list .eventon_list_event .evcal_cblock { 

padding-top:0 !important; 

} 

.evosliderbox.ajde_evcal_calendar .eventon_events_list .eventon_list_event .hasFtIMG .evcal_desc { 

margin-top: 27px !important;

 } }

After you have made the margin changes,  if you do not see the new style changes, Go to “EventON Settings > Styles & Scripting > Turn off write styles to header” Click save changes – to write the styles css code direct into page header. You can turn this off once the cache is cleared. You can also clear cache on your website via wordpress and/or from server to make sure new style changes are populated into page.


2. Editing the margins as you see fit should also solve the issue of the slider being cut at the bottom. Below is the code which controls that

.evosliderbox.ajde_evcal_calendar .eventon_events_list .eventon_list_event .desc_trig_outter{

margin-bottom:-20px !important;

}

3. Regarding having the slider touch responsive, I am sorry but that option is not available.

Reply to: tickets(287464)

Hi Bryan,

Please try to use the custom CSS code below

.ajde_evcal_calendar.boxy.boxstyle0 #evcal_list p.desc_trig_outter{background-size: contain !important;

    background-repeat: no-repeat !important;

}

Please add the custom CSS code to “EventON Settings > Styles” and save changes. If you do not see the new style changes, Go to “EventON Settings > Styles & Scripting > Turn off write styles to header” Click save changes – to write the styles css code direct into page header. You can turn this off once the cache is cleared. You can also clear cache on your website via wordpress and/or from server to make sure new style changes are populated into page.

Reply to: tickets(286832)

Hi Ashan

I have tried but it still does not work.

Currently we have three licences that are active or must be active.

a) fischbach-goeslikon.ch
b) dottikon.ch
c) schlaraffia.org

I can’t manage to license all three.

Thanks for your help.

Best regards
René Maurer

Reply to: tickets(281863)

Hi Dave,

Could you please check single event pages?

https://www.portnow.com.au/events/meat-raffles-joker-poker/var/ri-6.l-L1/

Maps are showing for logged in users but not logged out users

Reply to: tickets(286349)

Hi team,

We have set up a staging site. Below are the login credentials and the steps to recreate the problem. We were able to fix the timezone issue with the 5-hour offset, but we are left with virtual events still saying they are passed when scheduled for the current day.

Login Credentials

  • URL: https://w10.01a.myftpupload.com/
  • Username: eventon
  • Password: sBz!Sou5#6ypJtU5xeCZLKIx

Steps to recreate the problem:

  1. Please go to events, and find the event entitled: “[TEST EVENTON] Oklahoma Family Resource Coalition Presents: Joni Bruce, OFN Executive Director”
  2. Edit the date and time information to be:
    • day=current day
    • time=2 hours in the future.
  3. Update the event
  4. Go to the front end and click on the event that you edited.
  5. In the popup modal, look under the virtual event details to find the following message “Event has already taken place!”

I’ve attached a screenshot.

Thank you again for your help.

Twila

Reply to: tickets(286647)

Hi. I see you made changes. Thanks for that. There are some issues though.

Mobile

  1. The slider box is now rectangular, not square. Is that the best it can be? It seems to cut a lot of the information off the flyer. The size of the box on this page looks better https://thebeatbali.com/bali-events/
  2. The last boxes on the slider appear to cut the bottom of the box off (attached sample image). That doesn’t look right.
  3. Is it possible to have the slider touch screen responsive, so you can flick thru, back and forth?

Desktop looks fine at this point.

Thanks for your help.

Reply to: tickets(287209)

Please send us FTP access to your site as a private message, so we can perform several tests from our end.