Reply to: tickets(285659)

Hello,

We are very sorry for the delay. Ashan is aware of your situation. He’ll get back to you ASAP.

Reply to: tickets(285360)

Could you send us your shortcode?

Also go to EventON Settings > Time Settings > take a screenshot and send us.

Also go to Settings > Timezone > send us a screenshot.

Reply to: tickets(285412)

https://pro-mendig.de/wp-admin/ leads to “Nicht verfügbar.” and wp-login.php to 404 page.

Could you check?

Reply to: tickets(281188)

Please contact the hosting provider and ask if there are IPs or maybe country that are blocked.

Try disabling Wordfence for 48 hours to see if it makes any difference.

Reply to: tickets(277802)

You can find developers on websites such as upwork.com. Also take a look at http://stackoverflow.com/

Reply to: tickets(284918)

Please try this:

You can either apply this patch:


https://docs.myeventon.com/patch-fixes/4-1-in_array-error/


Or go to EventON > EventTop > EventTop Main Day block fields > enable Event Day Name or any other you like.


We are going to include the fix to the next version.

PS. If you want error messages – let me know the safest way to send them to you

Please create a new private ticket.

Reply to: tickets(285875)

I am sorry, the access information you have provided did not work for us. Please check them and post the correct login information as a private message, thank you!

Reply to: tickets(285057)

Your shortcode on our test server:

https://dev2.myeventon.com/31154-2/

Could you please try the instructions mentioned in this documentation to make sure your issue is indeed coming from eventon.

Reply to: tickets(286038)

Hello,

Please go to https://www.pinballnews.com/site/wp-admin/admin.php?page=eventon#evcal_001b and make sure that Default Event Timezone. Now enable “Apply default timezone to all events” and “Use UTC offset time globally on calendars”.

Go to events and make sure that timezones are correct there as well.

Please also try EventON > enable Hide past events for default calendar(s): Hide events past today’s date.