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Replies for tickets on suppota

Reply to: tickets(284184)

Hello,

Could you send us a screenshot of the issue, so we can take a look?

When you create an event it has a different time and date from when you refresh the browser window?

Reply to: tickets(284186)

Hello,

I went to https://dusseldorf.happysnappy.app/wp-admin/admin.php?page=eventon#evcal_004aa and filled EventTop with fields. Please check now and let us know.

Reply to: tickets(284188)

Hello,

Could you update Event Map add-on to the latest version?

To update eventon addons: You can download latest eventon addons from myeventon > my account. Then you can go to your website, deactivate old addon and install new one and activate then delete the old addon. This link will further explain the process. Also you can follow us on twitter to get real-time announcements on updates!

Reply to: tickets(284185)

Hello,

Could you send us a screenshot of the error?

Please also try this instruction:

You can either apply this patch:


https://docs.myeventon.com/patch-fixes/4-1-in_array-error/


Or go to EventON > EventTop > EventTop Main Day block fields > enable Event Day Name or any other you like.


We are going to include the fix to the next version.

Reply to: tickets(284121)

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!