Reply to: tickets(394221)

Hello, I found the problem, it came from the caching of the element in Elementor which was set to 1 day. I deactivated it and the modifications are taken into account directly. I hope this can be useful for other people. Thank you for helping me.

Reply to: tickets(392329)

Hi Ashan,

Thanks for the patch. I have done that, but I still get a similar error from further down the code:

Reply to: tickets(394857)

Words should be separated by commas. Could you go to EventON > Language and try to download the file again and check?

Reply to: tickets(393543)

How do you open this event as a new tab?

https://www.scalefree.com/events/data-vault-2-1-boot-camp-and-certification-german-september-2025-hamburg-3-days/

I am going to contact Ashan about this issue as I cannot recreate it on my side.

Reply to: tickets(394912)

Hello,

Please send us wp-admin access to your site from “Access Info” box on right side menu, to further assist your situation.

Reply to: tickets(390451)

We are going to include this fix in the next version.

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

If you have a moment, we would greatly appreciate if you could kindly leave us a review at EventON WordPress Page OR Codecanyon. Your review helps us a lot in continuing EventON improvements!

Reply to: tickets(394709)

Could you tell us more about how do you copy an event?

I go to wp-admin > Events > click Duplicate:

In the copy I enable Tickets and then enable Seats. After I import the seat layout.

Do you see any issues on this event:

http://web.feuer.work/dienaturbuehne-shop/wp-admin/post.php?post=14390&action=edit

Reply to: tickets(394709)

After the import, this is how it looks.

But some fields are empty.

This is how it looks when I open the editor again.

After the import, some sections lose data — such as the section name or price. Because of this, the entire seating plan gets messed up.