Archives: Replies

Login info stopped working:

Error: The username EventOn is not registered on this site. If you are unsure of your username, try your email address instead.

Please check them and post the correct login information as a private message, thank you!

Hello,

As a temporary solution please go to to EventON > EventTop > EventTop Main Day block fields > enabled Event Day Name.

We are working on fixing this.

Hello,

Please take a look at

https://docs.myeventon.com/documentations/setup-language-corresponding-events/

As you can see you also need to add lang=”L1″ to shortcodes to make sure that EventON understands events in which language to show.

Hello,

Reminders emails can be customized from EventON > RSVP > Reminders > Email Message.

You can add any text you like. HTML elements are also supported.

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

That did the trick, thank you.

It’s the previous event that we’re having an issues with. We also have an issue with another event. I’ve also cleared the cache on the website/server. Additionally, other browsers (ie not safari) that have never been to the site have the same issue. Please make sure you read the entire thread. Again, I need a solution. If not, I’m going to remove the map feature and give this plug-in a bad review for the terrible support you all have given me.

That’s not the event I have an issue with! Also, I know how to clear my browser cashe! This isn’t the problem. I need a solution or I’m going to make this issue very public and give your app a negative rating.

one question is it possible to import in per hour not only daily?

 

thx

OK thank you. It worked.