Archives: Replies

Hi Artem, it’s working great now, thanks a lot!
Also thanks for working on the weekend 😀

What caused the problem?

Username: ProverbialPaul

Password: Prov3rbia1Pau1

Thank you

Perfect! Lets continue in your other ticket.

Hello,

Event Card map. Apart from my previous suggestion, please also follow this:

https://stackoverflow.com/questions/32994634/this-api-project-is-not-authorized-to-use-this-api-please-ensure-that-this-api

Event Map. It seems that none of your locations have Lat/Long values:

https://epstuff.org/wp-admin/edit-tags.php?taxonomy=event_location&post_type=ajde_events&paged=1

Could you generate them by going to https://epstuff.org/wp-admin/edit-tags.php?taxonomy=event_location&post_type=ajde_events&paged=1 > Edit > Generate.

Hello,

1. I cannot find your ticket with this. Could you send it to us?

Could you try following these instructions:

You can either apply this patch:

https://docs.myeventon.com/patch-fixes/4-1-in_array-error/

Or go to EventON > EventTop > EventTop Main Day block fields > enable Event Day Name or any other you like.

We are going to include the fix to the next version.

2. Please make sure that EventON > Time > Use UTC offset time globally on calendars is enabled. Also make sure that server’s and event’s time are the same.

PS. I am sorry, the access information you have provided did not work for us. Please check them and post the correct login information as a private message, thank you!

Ashan,

Default theme + no plugins:

Reply to: 283706

debug.log doesn’t have any memory limit errors.

Not sure what’s going on. Could you check?

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

PS If possible, could you also send us FTP access?

Hello,

Please go to EventON > EventTop > add “Tags” before “Title.”

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

Hello,

Please send us wp-admin access to your site as a private message for us to further assist your situation.