Archives: Replies

If it doesn’t work please follow the instructions in this documentation to activate debug in your site to see any PHP errors recorded that can provide insight on to whats going on. Please reply with a link to debug.log file. If you are not able to do this please send us FTP access to your site so we can do this for you.

Hello,

Please go to EventON > EventTop > EventTop Main Day block fields > enable Event Day Name or any other you like.

Hello,

Could you tell us more about the issue?

I see events, but cannot open them:

Is this the case?

What changes are made?

Hello,

Please go to EventON > EventTop > EventTop Main Day block fields > enable Event Day Name or any other you like.

I don’t suppose you can do anything until the site is back up, right?

well yes, we have been hacked and now in rescue mode. Where do I find the ftp access?

Try increasing this number:

Please also make sure that the bulk editing works (do some tests with controlled number of events on your current installation), since sometimes it may cause issues.

Ashan,

The same on dev2: https://dev2.myeventon.com/30902-2/

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.