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Replies for tickets on suppota

Reply to: tickets(283204)

I am sorry, the access information you have provided did not work for us. Please check them and post the correct login information as a private message, thank you!

Reply to: tickets(283204)

EventON 4.0.6: https://helpdeskx.s3.amazonaws.com/wp-content/uploads/2022/07/12041321/eventON-32.zip

Reply to: tickets(283314)

Hello,

I cannot find the installed version of EventON in Plugins: https://mineralsday.org/wp-admin/plugins.php

Could you install the plugin first?

Reply to: tickets(283321)

Hello,

You can either apply this patch:

https://docs.myeventon.com/patch-fixes/4-1-in_array-error/

Or go to EventON > EventTop > EventTop Main Day block fields > enable Event Day Name or any other you like.

We are going to include the fix to the next version.

Reply to: tickets(283205)

Hi!

I tried to add Event Tag Types to Event Top, but didn’t work.

Attached, a print how it was before and how I need to look again.

Thanks.

Reply to: tickets(283315)

I was able to manually add a woocommerce order that generated a QR code. How can I also assign a seat to the ticket?

Reply to: tickets(283204)

How can I get a copy of a previous version of the EventOn core plugin and is there an easy way to roll back without losing all my existing settings and data? At least then I could test it and see if this isolated to the latest version of EventOn.

Reply to: tickets(282608)

Hi, thanks for reply,

ISSUE #1

but your solution shows a single tile on the bottom left. I only want the 5 across to show…not the sixth on bottom. (see image attached)

Also

ISSUE #2

Events are disappearing on the same day of the event. My client wants an event to still show right up until the end of the show in the evening. Or better yet, just have it expire at midnight after show. I have tried playing with the timing setting but when a show starts, the event tile is gone..can’t get figured out. Your help would be much appreciated!

ISSUE #3

Did the update and it messed up all my formatting. REverted back to previous version…hopefully new update will get resolved to not break css?

 

Thanks!

Doug