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Replies for tickets on suppota

Reply to: tickets(281683)

Hi Tom,

Thanks for reaching out. The credentials you have given out do not seem to work. 

Please send us wp-admin access to your site as a private message for us to further assist your situation.

Reply to: tickets(281686)

Hi Sheila,

You can change the icon colors using custom CSS, that is the only way to o it currently.

Reply to: tickets(280378)

Hi Artem,

I have tried to download version 4.1 from CodeCanyon and it is still version 4.0.6.  Are you sure version 4.1 is available?

Cheers,
Bronwyn

Reply to: tickets(281629)

OK, thank you it will work. I had to activate checkbox “EventTop Main Day block fields > Event Day Name” and than it works. If not the error message will be shown.

 

Thanks

Reply to: tickets(281681)

can you send a screenshot of where this is and i’ll get some custom css out to you

i can’t find it on your events

Reply to: tickets(281677)

See attached,

Can this green box with checkout/cart button popup on its own and grey out the rest of the page?

Reply to: tickets(281382)

P.S.

I did not delete the original EventOn plugin

1) I disabled EventOn
2) I uploaded new EventOn 4.1
3) I selected replace current with uploaded version
4) I activated EventOn 4.1
5) I updated each addon in the same maner

Reply to: tickets(281382)

Hi Artem,

I have updated Eventon to 4.1 and all plugins add-ons that where outdated.

The issue still persists, can you advise.