Archives: Replies

This seems to be a default answer every time there is an issue. Are plugin updates provided in any other way other than the twitter hashtag? Updates don’t seem to be shown within WordPress, is this correct?

With my above issue, are you able to confirm if the dates incorrectly displayed in the backend are just being displayed incorrectly or if this could be effecting other event dates. Every month we seem to have issues with our ticket releases, with one issue being fixed and another appearing. My client is getting quite frustrated. Best I can do is ensure all updates are done before each ticket release and hope that that helps.

 

Yes Thank you!! — But now the time of the show is not showing – That is equally as important. Can you please bring that back? — When I post them I only show the start time — not the ending time. Can you please do that?

Hello,

Please send us wp-admin access to your site as a private message for us to further assist your situation.

Could you also go to EventON Settings > Diagnose > try Emailing Functionality Testing?

Please renew your add-on subscription from your account: https://www.myeventon.com/my-account/

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!

Excellent, the patch seems to have solved the problem.

Appreciate it!

-Jesse

I have v 0.10 (2018-6-12). Could it work or it is too old? Can I upgrade it somehow?

https://scruffycity.com/wp-admin/admin.php?page=eventon#evcal_004aa > added Location.

Could you check now and let us know?

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!