
All right, I was finally able to find the right Event Top Field.
Pls see screenshot.
It is now displayed next to – instead of on top of – the Event Name.
Can you pls fix that?
Replies for tickets on suppota

All right, I was finally able to find the right Event Top Field.
Pls see screenshot.
It is now displayed next to – instead of on top of – the Event Name.
Can you pls fix that?
Hi there
Actually when I check the patch, the line is the same as in my file
This is the original string
Yes, it works. Thanks.
One last question: Physical Event -> Not show tag in frontend. Is it possible show the tag 'Physical Event'
Hi Din,
Thanks for reaching out!
Please use this patch fix: https://docs.myeventon.com/patch-fixes/4-1-in_array-error/
Here is a tutorial on how to apply a patch fix.
https://docs.myeventon.com/documentations/how-to-apply-a-patch-fix/
here is kind of a way to do it
see shortcode on this page: https://www.frankiesjazzclub.ca/eventon-testing/
then also to remove the days so it looks like the screenshot attached you’ll need to add the following to
appearance>>>>customize>>>>>additional css
.EVOWV_grid {
display: none;
}
that will remove the days on every calendar however- if you can add css just to a page that would be a better choice
Hi Stuart,
Thanks for your response, we need to access the site’s WordPress files, specifically the wp-content folder where the plugins folder is. The credentials are working when using ftp not ftps, but then fails to retrieve the directory listing (see image below)
https://tinyurl.com/2dzftptt
When using ftps the server fails to connect as shown in the image below
https://tinyurl.com/254n32z7
I am using File Zilla to connect. When trying to use the Native Windows FTP connection option, that does not work as well.
Hi Marek,
That password is not working as well. Please check if it works on your end.
Hi Dick,
Please send us wp-admin access to your site as a private message for us to further assist your situation.
Thanks Jeremy!
Please check if they are displaying on your end now.
there is no access to wp-admin, the site is totally crashed at the moment