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Replies for tickets on suppota

Reply to: tickets(282456)

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Reply to: tickets(278913)

Dear Ashan, dear EventOn Support,

it’s been a while since I heard anything from you.  I really don’t know what to do anymore… my client is confused because nothing is happening, and it has been almost 2 months since request. I know support and maintaining several plugins is very recourse heavy, but I don’t know what to do. Is it possible in any way to achieve this, or should I tell my client that there is nothing we can do (The company is now waiting for almost 2 months for reply).

Kind regards,

Sam

Reply to: tickets(278473)

I have made changes to weeklyview addon code. Next update to weeklyview addon will have those fixes as well. 

You should be good to go. And my sincerely apologies for taking quite sometime to resolve this.

Reply to: tickets(282375)

Hi

thank you for your answer. Can you initiate the refund ? I am going to cancel the dispute of course. Please let me know when you can do the refund regards