Archives: Replies

We are terribly sorry for the delay and while we’re sad to see you go, we respect your choice.

If you change your mind in the future or if there’s anything we can do to assist you further, please let us know.

Hello,

Which dark green part are you referring to?

Do you see the issue on our test site as well:

https://dev2.myeventon.com/test-1051/

Could you remove the fix, so we can check it?

When you create a new repeating event, Start and End should be set to the first repeat and not from the start to finish:

So please try changing Start and End to 1st and 2nd and then check if past repeats are hidden on events.

Ashan,

I generated Lat/Long:

And it works for Single Event page, but not for Modal Window:

Thank you for letting us know! Ashan will check this ASAP.

Hello,

When I try to check wp-admin of your website I see this error that is visible on the front-end:

Could you try following this guide on how to write all errors to the debug.log file directly:

https://docs.myeventon.com/documentations/how-to-debug-for-php-code-errors/

Please try the above and then see if it helps with the original issue.

Hello,

Please send us wp-admin access to your site from “Access Info” box on right side menu, to further assist your situation.

Could you try manually clearing your browser cache?

I have updated to 4.9.12 but I’m still getting the error on my site and also on your dev site. 

Thanks Pete.