Replies for tickets on suppota
Hello Pierre Crevoisier,
Please follow the instructions in this documentation to activate debug in your site to see any PHP errors recorded that can provide insight on to whats going on. Please reply with a link to debug.log file. If you are not able to do this please send us FTP access to your site so we can do this for you.
Hello,
Thank you for your great suggestion, at the moment it is not supported. However please create a new ticket and select Feature Request as category so others can vote on your idea and get it moved into development faster.
We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.
Could you try updating to EventON 4.1.1 first?
To update eventon to latest version: If you are unable to do autoupdate, you can go to codecanyon your account > download and get the latest eventon version as zip file. Then you can go to your website, deactivate old eventon, activate (Do not delete eventon settings & data when EventON is uninstalled) from eventon settings, delete old eventon, install new one and activate. This link will further explain the process it. Also you can follow us on twitter to get real-time announcements on updates!
Hello,
We are working on fixing this. As a temporary solution, you can downgrade to EventON 4.0.6:
https://helpdeskx.s3.amazonaws.com/wp-content/uploads/2022/07/12041321/eventON-32.zip
Ashan will check this ASAP. We are sorry for the delay.
Please try going to EventON > EventTop > EventTop Main Day block fields > enable Event Day Name or any other you like.
Hello,
EventON REST API is not our product.
We only provide support for the main plugin and also add-ons you can find here:
https://www.myeventon.com/addons/
So, unfortunately, we unable to help.
We are working on fixing this. As a temporary solution could you downgrade EventON to 4.0.6:
https://helpdeskx.s3.amazonaws.com/wp-content/uploads/2022/07/12041321/eventON-32.zip
Hello,
As a temporary solution I went to to EventON > EventTop > EventTop Main Day block fields > enabled Event Day Name.
We are working on fixing this.