Reply to: tickets(281863)

Is that for Ad Code or the error as per the following?

https://www.portnow.com.au/events/human-nature-rebooted-tour-2022/

Reply to: tickets(282050)

normally in ones welcome email you get the ftp details if you have access to that

your hosting support can also give it to you and depending on the backend you can set up an ftp account (if for example you have cpanel in your backend)

Reply to: tickets(282202)

paste this into appearance>>>customize>>>additional css

#evcal_widget #evcal_list .eventon_list_event .evcal_list_a, .widget-area .ajde_evcal_calendar .eventon_events_list .evcal_list_a {

    flex-wrap: nowrap;

}

or if that fails use this instead

#evcal_widget #evcal_list .eventon_list_event .evcal_list_a, .widget-area .ajde_evcal_calendar .eventon_events_list .evcal_list_a {

    flex-wrap: nowrap!important;

}

Reply to: tickets(281843)

Could you downgrade to 4.0.6 https://helpdeskx.s3.amazonaws.com/wp-content/uploads/2022/07/12041321/eventON-32.zip for now?

Reply to: tickets(282119)

Using tiles and featured image options at the same time may cause issues. Could you take a look at the shortcode on this page:

https://www.nacmconnect.org/36883-2/

Please let me know if it works the way you like.

Reply to: tickets(282207)

Hello,

Your can purchase the add-on to test it out and then request a refund. Check https://docs.myeventon.com/documentations/terms-and-conditions-and-refund-policy/ > 8. Refund Policy.

Make sure to check “8.1 Eligibility conditions for a refund request:“.


You can also try our add-ons on our test site:

https://dev.myeventon.com/wp-admin/

Reply to: tickets(282173)

This is a temporary solution. We are working on fixing this in the next release. Sorry for the inconvenience.

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.