Reply to: tickets(280296)

Hello,

Could you take a look at these guides that cover Event Type:

https://docs.myeventon.com/documentations/confused-event-type-categories/

https://docs.myeventon.com/documentations/how-to-use-event-types-to-do-more/

Please also note that when you go to wp-admin > Events > Event Type > View. Each event type has it’s own page with all assigned events. You can edit the page the way you like by follwing

https://docs.myeventon.com/documentations/customize-location-organizer-archive-page/

Just to make sure to override eventON/templates/taxonomy-event_type.php file.

Reply to: tickets(280301)

Hello,

Please follow this guide:

https://docs.myeventon.com/documentations/hook-eventtop/

You can either move your new fields with CSS or try one of the filters in “Filters: in class-calendar-generator.php” of

https://docs.myeventon.com/documentations/hooks-actions-filters/

For example, eventon_eventtop_one.

Reply to: tickets(280302)

Hello,

Please send us FTP access to your site as a private message, so we can perform several tests from our end and resolve your issue fast!

Also we need your confirmation that we can update the plugin.

Reply to: tickets(280049)

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

Reply to: tickets(280038)

There is some kind of issue with /home4/hwghajmy/public_html/wp-content/plugins/eventon-tickets/includes/class-integration-woocommerce_myaccount.php:

[15-Jun-2022 18:15:45 UTC] PHP Fatal error:  Uncaught Exception: Invalid order. in /home4/hwghajmy/public_html/wp-content/plugins/woocommerce/includes/data-stores/abstract-wc-order-data-store-cpt.php:104
Stack trace:
#0 /home4/hwghajmy/public_html/wp-content/plugins/woocommerce/includes/class-wc-data-store.php(159): Abstract_WC_Order_Data_Store_CPT->read(Object(WC_Order))
#1 /home4/hwghajmy/public_html/wp-content/plugins/woocommerce/includes/abstracts/abstract-wc-order.php(116): WC_Data_Store->read(Object(WC_Order))
#2 /home4/hwghajmy/public_html/wp-content/plugins/eventon-tickets/includes/class-integration-woocommerce_myaccount.php(80): WC_Abstract_Order->__construct('2964')
#3 /home4/hwghajmy/public_html/wp-includes/class-wp-hook.php(307): EVOTX_WC_my_account->tickets_content('')
#4 /home4/hwghajmy/public_html/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters('', Array)
#5 /home4/hwghajmy/public_html/wp-includes/plugin.php(476): WP_Hook->do_action(Array)
#6 /home4/hwghajmy/public_html/wp-content/plugins/woocommerce/includes/wc-template-functi in /home4/hwghajmy/public_html/wp-content/plugins/woocommerce/includes/data-stores/abstract-wc-order-data-store-cpt.php on line 104

Could you update Tickets add-on to 2.1?

To update eventon addons: You can download latest eventon addons from myeventon > my account. Then you can go to your website, deactivate old addon and install new one and activate then delete the old addon. This link will further explain the process. Also you can follow us on twitter to get real-time announcements on updates!

Reply to: tickets(280192)

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.